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"Quality and service is not expensive, it's priceless!" |
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Season Greetings
& Congratulations! My name is David Rich Owner, Salesman, and Installer. I'm rich in life, but not wealthy. I'm just a working stiff with a creative bent and an unusually high aptitude for mechanical comprehension, spatial arrangement, and math. My mission in life is to rail against 'Planned Obsolescence' in all forms, and champion Ethical Responsibility, which as you must know is sadly lacking in most business practice. I do what I can to set a good example, which is the best most of us can realistically hope to accomplish in life. Feel free to get plenty of other bids from Gutter Contractors, but I can assure you that you will not find a better value. Please use my Quality Standards linked above while interviewing those other Gutter Contractors and see the reaction you get. I would love to hear about your results. Even if you are not local to the Portland, Oregon area. If they say they cannot get those parts that is very telling and you should not hire them. If they claim they will do what I do they are most likely going to charge you twice what I would, and still not do what I do at any cost when it's all said and done. There are several Gutter Contractors around here who charge as much for just gutter covers as I do for copper gutters. No joke. Even if they worked as good as they promise, which would you rather have to add value to your home? I know this sounds too good to be true, but I can prove this to you if you give me a chance and take the time to read over this web site. Here's just a few of my personal quotes that are relevant to this issue: "Nails are for Neanderthals!" "Any product is only as good as it's weakest aspect." "Planned obsolescence should be a crime,
because it is intentional fraud!
Besides all that experience I am well equipped to solve unique problems you may have; with custom solution to your situation. My work has graduated into a custom copper sheet metal design and fabrication shop that I promote through my other web site Copper-By-Design.com I've designed and created thousands of original decorative and functional rain management products for clients across the Nation.
Our Better Parts: This may all sound like just fancy hype; 'too good to be true', but just one highlight of my Quality Standards is my exclusive 8X building code strength gutter installation w/stainless steel screws and stronger hidden hanger brackets than are sold locally to Gutter Contractors. We use a pair of #12 high grade stainless steel screws every 2 feet with stronger rust free Monster Hidden Hanger brackets that I have to special order from back East just to get them. These stronger hidden hangers cannot be acquired locally because a lack of demand by the other Gutter Contractors here in the Northwest. That is very telling in of it's self. When getting bids look for the reaction you'll get when asking them about this detail alone. Most Gutter Contractors will only follow the minimum Building Code of just 1 nail every 4 feet. Building Code was not meant to be used as instructions of how things are to be installed. It is just the least they can get away with, but when I see evidence that is not enough it is my duty to find a solution to the failures I find when removing any old gutter.
How can be sure your system will last? Regardless of those unrealistic 50 year claims; paint simply cannot hold up more than a couple decade at best. Ponder for a moment the durability of any automotive paint. Which is much better than you'll find on any gutter or roof panels. I ask you this 'what car have you seen that did not need repainted within 20 years?' That's even when you've had it waxed regularly. What would it cost to have your metal roof cleaned and waxed every 6 months? It simply does not happen, and I know those paint coatings scratch a lot easier than any original automotive paint, which clearly demonstrates what a lame paint they use. As a highly ethical person my greatest challenge is to design each products with the best blend between: Aesthetics, Function, Strength, Longevity, and of course at a reasonable cost for the best benefit to our clients. These 5 elements do not naturally blend together cohesively, but are more apt to oppose each other. So my challenge is to reach the best possible balance between each of these important elements. Not to push what I want to sell. Why use a life-time metal like aluminum or especially copper if it is poorly installed, or so thin and weak that it dents easily and more prone to wind or snow damage; making it look terrible within a few decades? I will never build in planned obsolescence! Working with this philosophy in mind I've had no need to advertise locally over the last decade, or do home shows to reach new clients. I've personally invested thousands of hours in this comprehensive web site, because I feel it is important to clearly communicate with my clients in this way. Not because I need the work. Also I hope to help teach, or at least influence other Gutter Contractors to show them how it should be done. Feel free to get plenty of bids and do your part to ask them about many of the Quality Standard details I list on this web site. That will let them know they have some serious competition and need to raise their standards to compete. If they claim they cannot get the same parts I use, you'll know their lying. They just don't want to bother providing a better service, so you'll know not to hire them. I have benefited from reaching the more intelligent clientele (such as yourself) who use search engines or one of the many Consumer Protection web services to find better than standard Contractors. I show proof of the highest quality standards and integrity you will find, with glowing reviews on Insider Pages and other web sites. This is a direct compliment to you, since you are reading this now.
Why not go through a General Contractor?
What else do you do? Even if you are not local to the Portland, Oregon Metro Area this web site also has a wealth of valuable information about gutter installation, other rain management, roofing and moss control. Believe it or not I'm still just a small time hands-on Gutter Contractor, which is how I have maintained the highest reputation for quality you will find in the country, in most any field for that matter. |
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Beyond the many advantages we offer for standard gutter replacement we also offer some No-clog options that are also more cost efficient than most any other devices you may have seen. They are more functional as well, if you can believe that. I have lots of proof of this, but sheer logic is my best weapon. You should keep in mind that window screen is too fine of a weave to be practical, and will become caked with debris and cause the rain water to cascade over the outside edge of the gutter before long. These need large holes and lots of screened surface area to allow the rain water to sift into the gutters before dropping off the outer edge. The metal screens I use have twice the open area than plastic screens and last longer. It is true that these will not keep out the smaller debris, but that's where the larger outlets and the Leaf-catchers I make come in. As you may have become aware of by now those costly metal hood gutter covers fail in short order as well. If any debris gets trapped in that small grove the water is suppose to use to get into the gutter the rain water will simply run over the outside of the gutter. Many of these companies pushing these covers will adamantly claim they will guarantee the gutters will not clog, but they will never guarantee the gutters will continue to accept water. They also create perfect dark moist breeding ground for moss and become filled with large moss globs that will keep rain water from passing sideways to the outlets. One of the worst details is how their aluminum covers cost more than our copper gutters and screens. I believe a gutter cover should never cost more than a new gutter or it is impractical, no matter how well it may work. Larger
Outlets:Although the single biggest advantage to any gutter system is the size of the outlets. If you had a bigger gutter with the same size outlets that would only mean you now have 5 minutes in stead of just 3 minutes in a heavy down pour before the gutter over flows after the outlet clogs, which as you may know is the most common cause of a gutter failure. That's why Leaf Guard® hinges their warranty on the use of the 2X larger industrial size downspouts, that I also use. It is best to have a strainer down low where it can be easily accessed without a ladder. Strainers up in the gutter are death to gutters. A strainer up in the gutter is the opposite of a larger outlet. My aim is to make a gutter system that will continue to function without having to get up on the roof in the worst of weather; when you finally notice you have a problem. You can read more on this subject on our Gutter Covers Comparison web page: http://dmr-gutters.com/lp.htm |
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Click
on this image to read the magazine article in a National Consumer
Protection web site, which has the initials A L, where I was interviewed
to discuss my thriving business during this recession for
their July 2008 issue. It seems I was the only one in their poll who
said their business was doing better than ever.I attributed my success to doing better quality work at a more reasonable price, along with good communication though this web site and swift e-mail replies: (they requested not to be named here) |
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Because of my diligent efforts here I have been told by dozens of clients how this web site is clearly the most comprehensive web site on rain management in the world: with over 300 web pages spread out over this business web site and http://copper-by-design.com along with over 3,000 digital photos that link to full screen images for a closer look. Many link to a whole separate web page with a gallery of related photos and a more detailed description of that project. They also love how I'm one of the few who list the cost of those projects, so they can do some anonymous price comparison shopping without having to suffer talking to a high-pressure salesman. I'm happy to do free on-site quotes for local homeowners within 30 miles of our local area, as the CCB requires of all Licensed Contractors, but I have found it works best to develop more of an interactive partnership with my clientele by working out some of the details through e-mail first (see Latest News page for details). These days pretty much everyone has a digital camera and knows how to send pics through e-mail. I have had to do this with most all my non-local clientele over the last 7 years for the custom copper fabrications I do, since most of them are located back East. I am still a hands-on contractor, so I couldn't possibly drive around town all day filling all the bid requests I get, let alone do the volume of work I could sell, so I request a simple pre-qualification effort on your part. I would not be able to get any work done otherwise, as I am already booked several months out. I will not sacrifice quality for a larger production volume. |
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I explain my bid process on my
Latest News
web page I would like to believe I am well worth the wait,
but if your project cannot wait to be fit it into my schedule you can
print out my set of quality standards and use that to help interview
other gutter contractors: You can also consider my professional parts delivery service to do the installation yourself or with some help using my list of installation instructions and recommended list of tools. I can normally make a delivery within a week: http://dmr-gutters.com/del.htm |
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Included copper ridge caps for moss control |
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Included copper ridge caps for moss control |
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Copper Gutters |
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This was the most impressive restoration I've ever seen. He said my bid was $14k less than a competing Gutter Contractor. |
I replaced their gutter w/copper, rebuilt their carport, and built a hardwood patio and cedar pergola in back |
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He said after years of searching I was the first Gutter Contractor willing to provide a bid for the work he needed |
I was contracted to replace their poorly installed copper gutters |
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Who
is DMR Gutters?
I've worked hard over the last 18+ years to maintain the highest reputation for quality and honest work practice, which is a primary reason I have not been able to grow and take on lots of employees. I'm primarily a Hands-On Contractor who specializes in low-maintenance no-clog gutters at a more reasonable cost than my competition, who have charge over $1k more than my copper gutter bid for their aluminum gutters. There are several dozen leaf protection concepts out there, but many of them are more expensive than my copper gutters. No matter how good they could possibly work I do not understand how a gutter cover could cost more than a gutter? Even if they worked better than they claimed they could not worth that much. According to the Homeowner of Tara North my bid for 20oz copper gutters at only $15k was only about half of what a competitor wanted at $29k for less quality than I do. That $14k has been the widest spread I've heard to date. He said he even asked their Sales Rep if he was buying him a Harley. (LOL) Here is one of the custom copper projects I build shown above. This was shipped to a Lake house in Seneca Falls, New York. I also make custom copper roof caps for turrets and gazebos. Most of the custom work I do is fabricated with a heavy-duty solid 20oz copper or thicker. Some times 48oz copper is used, which is 3lb per square foot and is too thick to cut with tin snips. You will see a lot of copper gutter photos here and other custom work, but most of the gutter work I have done over the last decade and a half has been in pre-painted aluminum sheet metal. I refuse to install steel gutters, because I do not believe in planned obsolescence. For my latest availability see my Latest News web page. |
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Watch out
for Gutter Contractors pushing steel gutters! Why not steel? Depending on how frequently you had your gutters cleaned out steel gutters will last between 10 to 20 years before the metal has become so rusty that it has holes through the bottom and cause nasty rust stains as well. The steel downspouts those Gutter Contractors use are even worse. They are prone to clog easily and are noisy for hours after the rain has stopped; drip, drip, drip ............... Steel can be detected with a simple magnet test, since steel is the only metal that will attract a magnet. This issue is very important, since rusty steel gutters accounts for over 75% of the need for gutter replacement. Gutters detaching from the house is the second leading cause, and here is a common example of that problem. There are more details on this issue at the top of my #2 FAQ web page. Why do I need to worry about these issues? Sadly most businessmen focus more on maximizing their profit margin over client service. They're relying on Homeowners not networking and just rely on advertising to reach new clients to snow. They see building codes and the CCB as a thorn in their side. Not as minimal recommendations like I do. Giving little to no thought of how they would like to be treated by other Contractors working on their own home. Steel for gutters is pushed because it is a little cheaper metal and offers them planned obsolescence for more repeat business.
What is even funnier is how if they were the actual installer doing the work like I am; to lift those heavier steel gutters and struggle with driving in those 7" nail spikes while holding the gutter up on top of a 2 story ladder they would not work with steel. They are only slick talking salesmen that cannot be trusted. What do I need to demand? As simple logic would dictate if you have a life time metal for the gutters it does not makes sense that the other parts will not last. I only work with rust-free sheet-metal, other than the leaf screen for over the gutters. They should be willing to use stainless steel screws (nail-free) for a lasting hold. You will most likely need to test them with a magnet to be sure they are not just regular screws. Building code does not require contractors to use aluminum or to use of screws. Although, when aluminum is used for making gutters it is code to be a lot thicker than steel in order to make sure they are just as strong. So you have a metal that is about twice as thick as steel and will not rust. Realize how most of the money you pay for most any construction work is for labor and their business expenses. Not the cost of parts, so it is a waste to use cheaper materials that will not last 1/3 the time. What about Plastic Gutters? Plastic gutters are even worse than steel for longevity and other issues. They are so soft that you cannot lean a ladder against them for cleaning the gutters and servicing the roof. They may not rust, but within a decade the sun breaks down the plasticizer and they become brittle and crack easily. They're actually more expensive parts, but the seals fail in short order. I have more on this on my FAQ pages |
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What if I am not local to you? Homeowners:
If they claim they cannot do what I do or get the parts I buy for my clients as listed on this web site, that would be very telling, and you will then know not to hire them. They could also order the custom parts from us through this web site, or you can order these parts yourself. Note: If you do find the information here very helpful, it would be kind of you to show your appreciation for the generous advice I spent thousands of hours to provide here for your benefit. Perhaps this information was worth enough for you to send us a nice gift certificate for dinner at a local restaurant here? A favorite of ours is Newport Bay. Don't feel too bad about not bothering with this kind gesture though, since it has been extremely rare. Far less than 1 in a 1,000 take the time to even send us a nice note of their gratitude. |
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Gutter
Contractor Education: |
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For more about my equipment on wheels, click on the photo above |
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Our Personal Ethics I (David Rich) have done most of the work personally over the last 18 years. My reputation for quality work is far too important to let it fall to a greater production volume, so my work tends to be a lot slower than most other gutter contractors. I would like to think I am well worth the wait, but that is certainly your call. It typically takes us 2 weeks to do what other gutter contractors will crack out in a single day. You'll only get what was put into any project. I have always focused on quality over profit |
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I stand behind my quality with my extensive installation warranty (see: my Warranty & Service web page for details), along with the manufacturer's 20 year finish and 40 year parts warranty. I give 15 times the minimum labor warranty the Construction Contractors Board requires of all contractors. Along with my labor warranty, I also offer a 15 year no-clog warranty for new gutter installations with my low maintenance options package. I would be happy to offer a longer warranty, but I do not expect I will be climbing up 2 story ladders much after I am 60 years old, but I'll do my best to provide strong workers to take care of it. I pride myself on not making unrealistic claims. |
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A
Comparison to Our No-clog
Gutter System Above left is an actual aluminum LEAFGUARD® gutter cross section profile that I have to show clients the clear difference. The image right shows my more user-friendly hinged copper leaf screen over my copper K-5 gutter for about the same cost as their aluminum gutter.
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Below is a
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I was also a 1997 semi-finalist for this award as well. See my referral web page to see how I managed to be honored with this special award two years in a row. |
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If you are local to the Portland Oregon metro area feel free to E-mail us for a free no-obligation estimate, for the finest in rain management |
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"Quality and service is not expensive, it's priceless!" |
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Top 14 corporations w/documented human rights violations
.
I do not mean to get political here,
but
these days it is too hard to just ignore
Poignant one-liners:
Let's Fix Democracy in This
Country First
(Actually
we are a Republic, not a Democracy)
You Can't Be Pro-War And Pro-Life At The Same Time
Who Would Jesus Torture
or bomb?
Which God Do You Kill For?
No, Seriously, Why Did We Invade?
Doesn't
that make us the terrorists?
Rich Man's War, Poor
Man's Blood: Is It Vietnam Yet?
Bush Didn't Care About Most White People
Either
When Bush Took Office, Gas Was $1.46
(we should be driving
pneumatic cars)
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Quality Standards |
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Warranty & Service |
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Gutters F. A. Q. |
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Parts Shipped |
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