DMR Gutters Compliments & Referrals Page

Below are uncensored copies of the compliments through e-mailed we have received from our clients and a few appreciative visitors to our extensive web sites over the last few years, starting from the most recent:

(for protection of their privacy I have slightly altered their e-mail address so web-bots cannot harvest their contact info from our web site)

Again for my 25 years dedication to my clients in my contractor business & custom sheet metal shop

From: Allan Lerner <lerner.allan@gmail.c*m>
Date: 11/13/23
Subject: My Leaf-catcher Order

Hi David,
Just wanted to say thanks again for the leaf catcher! Your instructions and supplies lead to a pretty smooth installation. And thanks for the tour of your shop - that was really fun to see and to learn about the clever techniques and tools you employ.

Best wishes,
Allan

From: Don Horn <donmhorn@yahoo.c*m>
Date: 7/17/23
Subject: Thank You

Hi Dave -
'Picked up the gutter parts on Saturday afternoon. The leaf catchers are nicely crafted. Thanks for getting things sorted out in a timely manner.

Regards - Don Horn, Corbett, Or

From: Tara Branham <sunnysidetara@gmail.c*m>
Subject: Your Gutter & Awning Work to be done
Date: 3/23/22

I’m not sure I ever shared how much I love, love, love my copper gutters and covered back deck. It all looks amazing. Thanks again!

Also, I’m considering adding a short-ish covered area on the side yard for storing bikes, and I was contemplating using that same material for the awning that you used on back deck.

Sincerely,
Tara Branham

From: Aaron Olds <amolds@hotmail.c*m>
Subject: White Gutter Parts for my shed
Date: 9/25/21

It was a pleasure to meet you today David. Thank you so much for getting my gutter package put together. My brother-in-law and I were able to install it and ran into no issues. I really appreciated your help and insight.

Take care, and should I or anyone I know need any metal you will be first to call.

Sincerely,
-Aaron

As quoted on the Square web site:
David is awesome. So knowledgable, passionate and going above and beyond to make sure you are well equipped to complete your project at hand. I couldn't rate him any higher. Wonderful to work with!

From: Mike Hicks <cpamikeh@gmail.c*m>
Subject: Thank You
Date: 5/15/2020

Hello Mr Rich,
I wanted to send you a very belated thank you for the gutter education you gave me on your website and in several emails a long time ago in June 2017. With your information I eventually was able to mostly solve my own gutter issues. I am putting a check for $250 in the mail to you as a thank you.

Then I am going to surf your site again, now that I know more, to see if I can improve on my new gutters. The local guys did a fairly good job although not up to your standards. I had them come back out to properly slope the gutters however, they are still horizontal in many places, not sloped. And I had particularly requested that they fairly radically slope them because I have a lot of oaks and a lot of leaves from them. I am going to re-slope them myself using your prior instructions which I printed out in volumes in June 2017.

My drip edge has a 4 inch vertical leg. There was seemingly no way to attach the gutter hangers without driving the screw through the drip edge. That is what they did. I had removed the old gutters myself which were attached with the spike and ferrule. Those had held up, except for a couple which became loose, over the 22 years since I bought the home. I used fiberglass bondo ($6 a quart at Home Depot and makes drip edge and wood repairs much better then caulk or wood fillers) to patch the holes in both the drip edge and the fascia board, then primed and painted the drip edge and fascia board before the new gutters were installed.

You are correct. It is puzzling why supposed professionals do not do things correctly. I am rather a perfectionist and like to learn about things before I do them. I loved your website because you are The Lone Ranger. You comprehensively explained more than I knew there was to know about gutters! Now I have this knowledge for life! Although I am already 70 years old I am still very spry and strong. Many thanks.

Michael

From: Diane Higgins <friendteacher64@gmail.c*m>
Subject: It Works!
Date: 5/18/2019

Thank you again for the great job you did on the roof and gutter cleaning here in Canon Beach. I've been ridicuously busy and meaning to follow-up, but tired and forgetful at the end of the day. And then it rained for the first time in a while and lo and behold, there is no waterfall coming off the roof of the garage! I am thrilled. I don't plan to take any further action on the roof or gutter replacement right now, but I will be in contact when that time comes.

Again, thank you for your wonderful and succesful work.
Diane

From: "Kathy Dunbar" <pkde@wwdb.o*g>
Subject: My Review
Date: March 26 2019

David Rich and his business enterprises, DMR Gutters and Copper By Design, are a rare find in the world of craftsmen and service providers. After several frustrating, negative and expensive failed attempts by two other gutter companies and a roofing company to hopefully solve and repair my gutter problems, David quickly and accurately, it turned out, assessed the cause of the problems and how to fix the situation. His approach was much more honest and forthright than others I had been dealing with, which was and is very gratefully appreciated being an older widow.

David came to my house, got on my roof, actually showed and explained to me what the problem was and how it could be corrected. After reading through his very informative website and especially the pertinent parts pertaining to my situation, after viewing many of the extensive photos on his website, and reading his statements of personal and business integrity, I was certain that I had found the right person for the job. And I was definitely not disappointed!

I also decided to have David add soffits to my house. For years, I’ve been looking at exposed rafter tails and the dirty underside of the eaves, especially unsightly above my wrap-around deck. David very thoroughly explained what he could provide and showed me examples of the process and potential products to choose from. Adding soffits and fascia boards would be a major investment and, because initially I only needed to solve the problems with leaking and ineffective gutters, I needed to be sure that adding soffits and the additional expense was wise. David was extremely patient and answered all of my many questions and concerns over time in e-mails and on the phone. He even encouraged me to visit his shop to see his work in progress, which I did…a fascinating visit. I never felt rushed or dismissed for asking many detailed questions which has happened in the past with other service providers I’ve contacted or worked with.
(click on this image to see 153 photos and read more about this project details)
After seeing the expert work David did on my house, I also had him add gutters to my fairly large shed. This is something I have desired for many years to have done to prevent unsightly mud splatters on the walls of the shed and eliminate the damaged, spider web infested edges of the roof. In the past, every contractor and gutter person I talked with had discouraged and dissuaded me from doing this because of a lack of shed eaves, saying it would be too difficult to accomplish. David said, “Sure, it can be done” and the end result is beauty and excellent water management around my shed for a very reasonable price.

One has to be willing to wait for David’s services because he does most of the work himself. But therein is the reason for the beautiful quality and unique features of what he produces. I can say unequivocally that the wait was absolutely worth it!! I also had David clean both my house and shed roof and add a copper ridge cap on my house for moss control.
The end result for me is not only finding a solution to my gutter problems as well as adding beauty and worth to my property but, above all, having peace of mind for many years to come because of the work that David did for me and now knowing someone that I consider a friend whom I can call on for future roof/gutter and water management assistance, if needed.

My best regards,
Kathy

From: "Robert Washa" <rrwasha@msn.c*m>
Subject: Aluminum Downspout Replacement Parts
Date: Oct 6 2017

I finished #12 gutter project today. I've been working on/off this all summer. Now we're ready for the rains. I got pretty good at the upgrades after I did a few. Got any job opening????

Sent on 4/28/18:

Hi David,
Hope all is well and you are having fun installing gutters in the clear warmer weather. I wanted to let you know that I went up on a ladder to check a few of my gutters following the winter rains. Almost unbelievable, other than some shingle grit at the bottom of the gutters, they are all open and fairly clean. We’ve been in this house for 11 years and this is the 1st winter where the gutters have not clogged up. In fact, sometimes they would clog and overflow a week after I cleaned them out. I just could not be any more pleased. Your system works.

At our place, with all the fir trees, I would say the “leave filters” are better called “pine needle filters”. But so easy to clean out when they are 3’ off the ground. In a couple places where the “v” in the roofline meets the gutters there was a bit of pine needle clump caked over the gutter screen. Looked like the wind did not blow them off. Perhaps some runoff over the packed pine needles. But I was able to easily brush off the screens.

You should sell your parts nationwide.

Bob

From: "Jana Wolfgang" <jana@nwdrugsafe.c*m>
Subject: Copper Gutter Work
Date: Tues, 9 Jan 2018 (previous client from 2010)

Thank you for squeezing our project onto your schedule. The gutters are gorgeous (as usual) and to me, it made a big difference in tying the two parts of the Wolfgang spread together. I appreciate you. Hope you are both well.

Respectfully yours,
Jana Jana W. Wolfgang,
CSAPA Northwest Drug-Safe
A division of Wolfgang Associates, Inc.
Office 5*3-297-4113

From: Ralph Foglein <r@ea-w.c*m>
Date: 11/13/17 at 1:25 PM
Subject: Foglein Down spouts

David,
Worked on installing the Super Outlets you sent us this weekend. Only got 4 of them up. (Six more to go) I'm very pleased with the look of the system. It definitely looks much more proportionately appropriate to this house than the original soldered 2x3 down spouts that were nothing but trouble.

Upon removal of the old down spouts, I broke it open at some of the soldered connections, only to find that the opening was only about 2/3 open due to the sloppy cutting and assembly of the system when it was originally installed. Sad to see this poor work ethic that is so common out there.

As for you, Keep up the good work! I'm sure that my troublesome Rain gutter/Down spout system will be a lot less maintenance now. I'm also telling every homeowner that I know about the great products that you offer.

Thanks Again
Ralph Foglein

From: Roger Ellingson <rogere@rmegen.n*t>
Date: 11/4/17 at 5:36 PM
Subject: Aluminum Flashing Covers

David and Chris,
Hey, Thank you for taking time today to help me out and letting me hang out and chat. You guys are the coolest dudes around, for sure. Thanks for being and trying to do the right thing. Can you take this? I love you! Is that OK? Stop in and see my mess someday if you are in the neighborhood.

Best wishes, Roger

From: William Fouste <wfouste@msn.c*m>
Date: 9/15/17 at 7:15 PM
Subject: Thanks

Thank you for supplying me with the .032 gutters. I appreciate the extra effort you took to do so. I also appreciated you showing me your Rung Step. I ordered it last night, along with the kneeling pad that fell off when you left. I had been wanting one for our trailer, as my knees are starting to bother me. I see why you use the hangers you supplied, they fit nicely with the hem. I hope I can use them with my drip edge. My plan is to push the gutter all the way up behind the drip edge in the middle of each side of the house, and then slope to the corners. I may even be below the drip edge at the corners.

Thanks again for your rapid fulfillment of my gutter order.

Date: 9/21/17 at 8:09 PM

David,
Thanks for stopping by and bringing me more rivets. I did some more work on my gutters today, and every time I popped a rivet, I thanked you for the superb rivets. I enjoyed talking to you Wednesday. I rarely get to talk to someone who shares my values about craftsmanship. I tried to not talk to you, so you could get on your way, but it was so enjoyable. I didn't tell you that I also built my last ("temporary") addition to my shop with no nails (screws and bolts). The additions have all been built with the idea I would extend the original 1976 building and put a gable roof over it all. I may run out of lifetime before I see that finished.

Thanks again for the wonderful gutter parts,
William

Posted on Houzz.com on 5/18/17

Patty Baumeister

Rating: 5 stars

Relationship: Client

Project Date: December 2016

Amazing quality, price and workmanship. I would highly recommend this company. Worth every penny! Gutters work beautiful and love the look.
Needle in the haystack to find this quality in today's world.

Posted on Houzz.com on 5/12/17

thomasauran

Rating: 5 stars

Relationship: Client

Project Date: February 2017

Highly recommended. If you value attention to detail and want to know that the job is done right go with David at DMR. Our job required a wide range of skills to successfully complete and David shined in every aspect of it. From intelligent and innovative design to skilled carpentry, sheet metal, and gutter work (all with appropriate and quality materials) we're confident we got the best product and service our money could buy. Thanks David!

Posted on Houzz.com on 5/5/17

Bill Ellis

Rating: 5 stars

Relationship: Client

Project Date: September 2016

David and DMR did an excellent job. I wanted someone that paid some attention to detail and David is a true craftsman. I would highly recommend him for any normal or high end copper gutter and downspout work.

Thanks.

Posted on Houzz.com on 5/2/17

Kiki Adamovics

Rating: 5 stars
Relationship: Client

Project Date: May 2016

I feel that the gutter work that David did was of the highest quality
and enhances the appearance of our home . It was important to
me that I get a professional that respects the architectural detail
of our 115 year old home - David did just that .

Posted on Houzz.com on 5/3/17

Dave Roberts

Rating: 5 stars

Relationship: Client

Project Date: January 2016

DMR does high quality work. We've been very pleased with the gutters they installed for us. They have quite a selection of choices of metal types, colors and styles to choose.

From: Atom Larsen <atomlarsen@gmail.c*m>
Date: Fri, 2 Oct 2015
Subject: Re: 4744 SE Oxbow - Final Invoice

Hi David,
Thanks for the email. You and your team deserve that bonus, your work has been high quality, functional, and beautiful and we are very happy.

Also, your communication, professionalism, updates, and on-site work have been unmatched by any other contractor we've worked with, so thank you!

Yes, a hard copy of the final invoice would be great, thank you for offering! No rush, we just need it for insurance purposes.

Thanks for your offer for chimney cap pen tip modifications, I think we are very happy with how it looks currently, but if we think of any changes in the future we will reach out.

Thanks again for everything,
-Atom

Deborah W. Portland, OR posted on Yelp 2/23/2015

We always had trouble with our rain gutters and downspouts clogging up with leaves and evergreen twigs and cones. It required frequent maintenance to clean it all out, always up on a ladder, and frequently in the pouring down rain and wind. Finally, after researching the options, we settled on DMR and had their downspouts and cleanouts installed. Problem solved. DMR installed 1) large copper downspouts, 2) enlarged openings from the gutters to the downspouts, and 3) screens over the tops of the gutters that shed the large debris before it enters the gutters, but let the water and finer debris into the gutter and down the downspouts. We also opted for DMR's cleanouts that permit cleaning out the debris that does get into the gutters and downspouts from ground level. No more ladders. The system works great! It was the best winter yet for gutter maintenance for us! J & D in SW Portland

Larry W. Gig Harbor, WA posted on Yelp 12/12/2013

“I've installed nine leaf catchers fabricated by Copper by Design and will be staying off the roof this fall, winter, spring and summer. Letting all the leaf blow and debris come through the downspout to the leaf catcher makes keeping gutters clean and not overflowing. Great product, in a variety of colors. I have to find our unique house paint to paint our nine Leaf Catchers.”

Larry W.

From: The Mad Ape <themadape@comcast.n*t>
Date: Tue, 16 Sep 2014
Subject: Re: Painted Aluminum Leaf-Catchers

They were just delivered. They look great! I think I'll put them on this weekend! Seriously man, it was great working with you. A very good experience.

Matt
www.themadape.com

From: Eric Tupper <tupperair42@hotmail.c*m>
Subject: RE: Down-spout Filters
Date: Sun, 20 Apr 2014

Hi David,
I just had to tell you how fantastic your DS Filters work. The install went fantastic on our house and they catch and push out the pine needles very well.

thank you for having such a great solution to our gutter debris. I also had the gutter company who installed the DS filters enlarge all of the openings in the gutters to allow the debris to freely travel to the DS filters.

Thank you again,
Eric Tupper

From: "Jeff Wihtol" <jeff@wihtollawoffice.c*m>
Subject: Install
Date: Mon, 31 Mar 2014

Hi David. Although we were out of town last week, I hear we had a bunch of rainfall. Lots of it. So I checked the gutters and downspouts and cleanouts and leaf screens yesterday. They all worked great. Thank you for your quality work for us.

From: Andrew Mercier <skibyak@mac.c*m>
Subject: Mercier follow up
Date: Fri, 15 Nov 2013

Hey Dave,
I've meant to get you a short note for awhile now.

I really like the way our project turned out. It looks great and the added layer of insulation has made a noticeable difference to our comfort as the days have gotten colder. Very noticeable.

Your input into this project was very significant. My original vision of using copper for aesthetic and quality upgrades was certainly realized. I expected you'd provide a superior product at a reasonable cost based on our previously completed remodel work last summer. My expectations were realized. However, I must say I did not anticipate the benefits of your counsel to be as great as they were. We love your suggested shingle product's appearance. It really made the selection of an asphalt product acceptable and aesthetically superior to my original consideration of a metal product. And your suggestion for roof deck insulation is already proving a valuable suggestion in the heating season. I fully expect it will be at least as beneficial in cooling season. And finally, I am very grateful for the "above and beyond" commitment you made to seeing your copper products were properly installed. I think I got about as much out of my roofers as you had led me to believe was possible (not a lot). Having you step up and make time available to properly complete the job was a huge relief and made the whole experience end on a good note.

We're warm and dry, and not a day goes by that I don't look at my roof with pride and satisfaction. Oh, there are a couple of remaining projects such as gutters and some finishing touches, and I'll be seeing you back for those as soon as I've digesting the considerable expense for this phase. And I look forward to having you back. In addition to my satisfaction with the product you've provided I've enjoyed getting to know you personally, and appreciate all that you've shared about construction and your life in the process. Getting to the next phase will allow me to welcome back a friend to the property.

Until then, best wishes in your professional and personal endeavors. I hope you and your family enjoy a healthy and happy holiday period and a prosperous new year. I'll be recommending your services to anybody I encounter with projects to which you could contribute Feel free to have any prospect contact me for a reference.

with appreciation and gratitude,
Andy Mercier

A post from our Stik page 10/24/13:

David Rich is the most talented, artistic, creative, and detail oriented person. David Rich installed copper gutters, roof rake edges and rain chains on our house. He restructured and reinforced our carport. In addition, David custom designed, constructed and installed a wooden deck, steps, and a pergola for us. David's work is perfection - He puts a lot of thought and effort into each project to ensure that his clients receive high quality, long lasting, and aesthetic home improvements. David is very easy to work with, and a pleasure to know. David is also very respectful of your property - He keeps everything very neat, clean and organized during every step of the project. We were lucky to have David work on our house, and will definitely hire him for future needs. We highly recommend David Rich.

Meri Lenio

A post from our Stik page 10/11/13:

Outstanding work. Better than I could have ever thought. We would never, ever use anyone else for this work, and we will use them again in the near future. If you want the very best work, at affordable prices even, give them a call.

We waited years and years, through 3 different remodels, for this work to be done. Had I known we could have actually afforded it earlier, we wouldn't have waited so long.

David is an exceptional craftsman, and he loves the work he does, and he has a terrific attitude towards his work. Call him. Or come by our house to see the work. He is the best out there that you can find.

Roger Aumann

A post from our Stik page 9/25/13:

David is personable as well as a skilled craftsman. He will only charge for work and parts that he uses, which can be less than his original bid. David's copper work is magnificent. Check out his web site to view the many photos of his past projects.

Dennis Godfrey

A post from our Facebook page 9/23/13:

David installed copper gutters on my home about 6 years ago and I have been very happy with them. I would definitely recommend his services.
Sincerely, Nora Isacson

From: Mike Simon <allgutter@gmail.c*m>
Date: Wed, 14 Nov 2012
Subject: I have a question.

I have done gutters since 1989 and I have never seen work like yours, truly and utterly amazing! How your work is not on television is beyond me. Thank you for sharing your photos online.
--
Mike Simon http://allgutter.com/
AllGutter LLC Ph# (407) 695-0325
2722 E. Canal Rd
Deltona, Fl. 32738

From: Denise and Roger <cartybrown@msn.c*m>
Subject: RE: Gutter - SW Edgewood Rd.
Date: Mon, 8 Oct 2012

Hello David,
Thanks for the nice work on the gutters and downspouts. They look great and the workmanship appears top notch! I only have one small suggestion. I did notice a few burrs or barbs on the downspout where it is cut inside the leaf catcher. If one were not careful, it would be possible to catch a glove or skin on one of these. You might consider a quick grinding or filing of the cut metal to smooth it out. I already went around and did it this weekend on the downspouts, so just something to think about on future work. Regardless, we are very happy with the job, so thanks again.
Roger Brown

From: Eric DeSanto <e.desanto@comcast.n*t>
Subject: Requesting a Quote for Gutter Work
Date: Mon, 11 Jun 2012

David,
I would say eight or so years ago you installed a gutter system on my home in Gladstone. We are doing some things in our backyard that require one of the gutters to be shortened and a new end cap installed. I really like the work that you did and I don't want someone to come put some blunt end cap on and call it good. I would like to know if you would be willing to do the work for me. I know it is a tiny job probably not worth your time but if you would consider it, it would be greatly appreciated. I also thought it might be good to have you take a look at how they have held up over the last eight or so years.

Thanks for your time,
Eric DeSanto
715 E Hereford St
Gladstone Or, 97027

From: mmlenio@comcast.n*t
Date: Wed, 5 Oct 2011
Subject: schedule

Hi David,
It's so exciting to see the deck and pergola progress every day. It's really coming together beautifully. Thank you for being so meticulous, and for your wonderful artistry - you are THE BEST!

Meri

Note: former copper gutter client. Now working on a hardwood back deck, w/cedar pergola, all treated w/tung oil.

Date: Tue, 25 Oct 2011

Hi David,
Thank you for our new deck, pergola, steps and patio. Based on our 100% positive experience working with you in the past, we had every confidence that you would use your exceptional talent and artistry to create something beautiful as well as functional. Even with our confidence and high expectations, we remain blown away by the end result. It is more beautiful than we had ever imagined. In addition, thank you so much for convincing us to move our shed. It really improved the aesthetics of our yard as well as the overall deck size and layout. One of our favorite things about working with you is that you care enough to take the time to think about the optimal approach.

We sincerely appreciate the long hours, thought, creativity, and artistry that you put into this project. It is a reflection of your superior work ethic and attention to detail. Thank you for the many extra courtesies; your kindness and thoughtfulness are greatly appreciated. You are truly an inspiration.

Please let Chris and Benjamin know that we appreciate all of their hard work and long hours. We’re sure they are still recovering from moving all of the gravel and bricks. They are nice additions to your team. It was fun to hear all of the laughter coming out of our back yard.

We remain ever grateful to you for all for all of the work you have done on our home. We look forward to enjoying the deck for years to come. Attached, please find a few pictures we thought you might like. Best Regards,

Meri and Mike

From: Peter Troop <ptroop@sbcglobal.n*t>
Date: Thu, 09 Jun 2011
Subject: Overdue thank you - San Jose job

David,
Your help with my gutter issues last fall was spectacular. Your materials, combined with the skills of my installer, have given an excellent result. The trays, funnels, reducers, leaf catchers and screen system look beautiful and work. For the first time in this home I have an actual gutter system that reliably does what it needs to do.

I know you would like photos – and I’ve been waiting to get them before sending this email. But I don’t have them yet – but wanted to let you know how pleased I am. I will send them eventually.

I hope this finds you well...
Peter

From: Ericka <erickah@comcast.n*t>
Subject: copper gutter extension
Date: Sun, 5 Dec 2010

David,
Thank you for your help getting my rain chain working properly. It works great and I love it!
Ericka Hoffman

From: James Steadman <jsal2001@yahoo.c*m>
Subject: gutter training
Date: Fri, 19 Nov 2010

Hi David,
I wanted to let you know that I recently used some of the training you gave me. I installed two long sections of gutter, 60 or 70 feet each, so I used the gutter splice you taught me and they worked perfectly. I appreciate the opportunity you gave me to come to Portland and train with you. We covered a lot of stuff in one day and it was well worth the trip. It was very nice of you and your family to allow me to stay at your home. It was also nice of you to get up at 4 AM in the morning and take me to the airport. Tia is a great cook too!

Thanks,
Jim Steadman
Steadman's Rain Gutters
Bridgeport, Texas

From: Kristin
Subject: Gutter Replacement
Date: Sat, 27 Aug 2005
Hi David,
Thank you so much for the information. I really appreciate the time, effort and quality you put into your work, which is why we could only go with you for this job. Please don't cut more than 1/2 inch from rafter tails if needed; using any existing slope is preferable in all cases. Of course the gutters need to slope so placing the porch downspouts on the columns is fine if necessary. For any less than ideal downspout placement, we will dig out the side yards and pipe the runoff to the front yard. I'd like to keep horizontal/sloping downspouts off the sides of the house if possible, too. This is just the first of many projects on this house and as you quote, "Conform, go crazy or become an artist." sounds like an appropriate theme! I'm going to try to strike a balance between the three.

Take good care and thank you again for the extra time,
Kristin

Date: 31 August 2005

David,
First, thank you so much. The check is going out tomorrow. We're the kind of people who get excited about things like gutters (and rafter tails) and we've walked around the house a couple of times to check them out and admire them. The best part is knowing that the job has been done well. That just doesn't happen often at all. Very, very few professionals can provide that peace of mind. We will be sending your contact info to our friends.

Thank you for the pictures, that is way above and beyond. Not minding your business is just fine with me! I'll be calling the chimney guys for sure. I would love the rest of the pictures you have, thanks. Is this even counter flashing? It doesn't look like anything goes into the mortar. I asked for counter flashing but...? Also, the piece you removed was up there on purpose, which is worse than its having been forgotten.

Take good care,
Kristin and Stuart

Here's another quote/saying: You never really own an old house, you belong to it.

Date: 1 September 2005

Hi again,
I forwarded your first email to my dad and this was his reply. I thought he had good questions. We would want you to do the flashing, but not if it has to be torn up again with the new roof (in a few years). And then when we do get a new roof, I'd like to hire you to observe the roofers to make sure they do it right if you would do that sort of work.

[Her Father] That is so sad, Folks like that shouldn’t be allowed to work on anything. Don’t they have licensing laws up there? I hope you are going to let the copper guys do it. I liked their presentation anyone who would go that much trouble would probably go to the same amount of trouble to do the job. Just have them take pictures of the new work. Ask them if when the roof is replaced how will the new shingles match up with the copper they put in? Will it have to be done again? How does that work?

[Kristin] They put that scrap piece up there on purpose to further divert water. At least they said they put some extra up there for that purpose. By this I mean that if you can just pluck it off the roof as if it were a forgotten scrap then it means their work is literally garbage. Anyway, no big hurry on this but we'll be calling you for more work in the future. Have a great weekend and thanks again. Kristin and Stuart.
From: Stuart
Subject: SE Portland House
Date: Wed, 9 Aug 2006

David –
Thank you for taking all of these pictures. I have downloaded all of them if you need to free up some space on your web site. It looks like you did an amazing job on the copper work. We are glad to have found someone who takes there work very seriously and does not compromise on quality, we appreciate your effort. We will certainly send people your way if they ask or you may use us for a reference.

Enjoy the rest of the summer.
-Stuart

Angie's List Report: Report Date: October 12, 2007

Work Done: Yes * More weight is given to a report where work has been completed.
Hire Again: Yes
Approximate Cost: $2,025.00
Description Of Work: Gutter replacement on a tall 2000 sq ft house.
Member Comments:
It went perfectly. Yes, David is booked out far in advance but it is worth the wait. He is the only contractor I can recommend without an ounce of hesitation at all. With everyone else, there was just that little something missed or not quite right, if they were good at all. But DMR is EXCELLENT. He is the only contractor that I have ever been 100% satisfied with. And he comes in under bid.
Additional Questions Answered when completing this report:
How much did the final cost compare to the original estimate? lower than estimate
How does the value of the work compare to the price? I got exactly what I paid for
How far in advance did you schedule the work? more than 2 weeks
Did you find the company through Angie's List? no
If no, what was the other source? DMR website.
Have you used this company before? this is the first time I've used this company
What did you like most about this contractor: Perfect work.
What did you like least about this contractor: Waiting for him to get to our project. But worth the wait.
What surprises came up during the course of the work: One of our drains wasn't functional so he came back to re-route the downspout.
What words of advice would you give other members considering this contractor: If you pay someone to clean your gutters, it will probably pay to have David do them right and get a no-clog guarantee. His work is faultless. Seriously.
What words of advice would you give this contractor: I'm at a loss here. I'd go with a folder instead of a binder for presentation materials because it's recyclable.

From: Stuart
Subject: Small Job
Date: Sat, 26 Dec 2009

David –

Good to hear from you. Your work is superb and you are easy to work with. Your high standards and ethic are very much appreciated. Let’s get the ball rolling, as we would like to move forward with getting an estimate and if all is well, a place in your queue. We will do the self bid and provide measurements this week. The house is one story with easy access to all sides, lines of the gutter are a basic square. The property is the first one I ever owned, and it is now a rental. It is at 3104 SE Caruthers. Attached are a few pictures, which will give you a good idea of the site.

This is the Salmon House which had a recent facelift. We did replace the roof vents with aluminum vents. In the end, we decided on a different color scheme, so the gutters were painted.

-Stuart

From: Stuart
Subject: DMR Referrals Page
Date: Fri, 22 Oct 2010

Greetings David,
I hope that you have been well. We love the work that you have done for us, and we will always be glad to be a referral. However, are requesting that you make our referral a bit more anonymous. Could you remove all occurrences of our last names from your site? We are fine with just first names such as Kristin and Stuart. And finally, our street address on the site. You can certainly provide our address as a referral, but we would like to have that removed as well. In the end, due to privacy concerns, we prefer to not have our full names and street address appear on any internet site.

Again, we found your work to be of the utmost quality and will always be glad to be a referral.

-Stuart

From: Patty and Chris McMillan <trex@jps.n*t>
Subject: Choose DMR Gutters
Date: Mon, 8 March 2010

A gutter is just a gutter, right? Nope! Compare DMR gutters with any house on your block, and you'll see. Our new DMR gutters are not just visually superior, they work like no other gutter on any house in your neighborhood. These gutters move and remove rain water like nothing I've ever seen! No more overflowing gutters that I was plagued with before I chose DMR. Yes, you will have to wait a little longer to get them installed. Dave is in-demand for good reason, so get your order in now if you're replacing your gutters this year. You won't be disappointed, in fact you will have peace of mind during our frequent downpours that your gutters are doing what they are supposed to do very, very efficiently.

Thank you.
Chris and Patty McMillan

From: Gary & Debra Monzon <gdmonzon@comcast.n*t>
Subject: Monzon House
Date: Thu, 25 Feb 2010

We have used DMR gutters for our last 2 houses and will use him for our new home in a few months. David does excellent work for fair prices. He takes pride in doing a quality job, which is why we come back to him each time we move. We recommend DMR without reservation!

From: "Kenneth Wolfgang" <kencodes@msn.c*m>
Subject: Copper Gutter Work
Date: Tues, 23 Feb 2010

Dave is in demand but is worth any wait you might encounter! He installed - by himself - long runs of seamless copper gutters at our home and they look and work just great. They will likely be around and working long after my other water pipes quit and I'm gone! Dave is reliable, works hard and doesn't take time from your job to bid others. We are very pleased and recommend him without reservation.

Ken and Jana Wolfgang

From: Craig Gault <cagmdkg@gmail.c*m>
Date: Tues, 23 Feb 2010

Great service, prices, and the best quality material you can find. All questions were addressed in a quick, timely manner. I can and have recommended others to contact DMR for all of their gutter needs.

From: Dennis Godfrey <gudulkaman@gmail.c*m>
Subject: Your Copper Gutter Work
Date: Tues, 23 Feb 2010

Not only does David do exceptional work, he will only charge for what he does. his estimates are not inflated and if it turns out that his parts are less than the estimate, the cost to the homeowner is reduced. this is the kind of integrity that all business owners, no matter how large, should strive for. David's work is beautiful and he has solutions to many of the unseen problems that are inevitably uncovered. And check out his other site, copper-by-design.com for creations of scuppers, chimney caps and much more...

From: Christine Fenner <christinefenner@verizon.n*t>
Subject: small (big) copper gutter job
Date: Tues, 23 Feb 2010

I love my gutters! How could one love gutters? Well, when they work well, are artfully crafted in copper, and make what might be an otherwise plain arbor really stunningly beautiful (yes) with not just gutters but copper trim on a translucent roof. And working with David was a pleasure from the beginning to the end because he's thoughtful, a fine craftsman, on time (important to all of us busy people), and takes care of any oversights or unexpected pitfalls, of which there are many in remodeling construction. He also interacts and works well with the contractors and workmen on site.

From: "Al Viges" <viges@ajvpos.c*m>
Subject: I would like to write a review
Date: Sun, 21 Feb 2010

I would recommend DMR Gutters to anyone who wants quality gutters and workmanship. I went with DMR Gutters as soon as I found out that the less expensive vendors were going to cut off the decorative tails on my 1916 home. David not only assured me that he could keep the tails but he had the experience to remove the wood rot that the previous gutters created, install a support system for the new gutters, and install the new gutters in a way that would prevent future wood rot from re-occurring. Throughout the course of the project David found problems that are expected to be found in old homes (sagging roof lines, broken tails, etc.). David not only was able to resolve these issues, but came up with innovative solutions that bettered my home. One of the reasons we went with DMR Gutters was the detail that was provided on their web page. This type of workmanship was also demonstrated in the quality and detail that went into the installation of our gutters, chimney flashing and ridge caps. One option that we thoroughly enjoy is the rain-cup storm drain that David installed for us. We often receive compliments on our home since this work was done. Thanks to David for his wonderful work!

From: "Klepinger, M." <mikinetics@gmail.c*m>
Subject: Custom no-rust sheet metal gutter fabrication
Date: Fri, 15 May 2009

David - Indeed it did! Thanks so much for fixing the end cap to the run (above and beyond the call of duty!) and delivering it safely to my yard. I'll tell my friends good things about you! Mike

At 06:02 AM 4/21/2009, you wrote:

Dave - The right cap is right, as you described it, and I plan to install this myself so if you could just drop it inside my fence that would be great. My dog is friendly, she might be out when you arrive. Hope you get this. Mike

Greetings Michael,
I trust the gutter install worked out for you?

From: Jeff Rose <jeffro71@cox.n*t>
Subject: Gutters
Date: Thu, 18 Jun 2009

David,

I installed the section of gutter on my house and it worked out perfect. The water sheds away from the walkway leading to my stoop now.

I will do the one at my Dad's and add the leaf catcher this weekend.

I will let you know the measurements on the chimneys and get some pictures so you can give me a quote on caps.

Thanks Again,

Jeff

From: Thearchitective@aol.c*m
Subject: Your Impressive Web Site
Date: Wed, 18 Feb 2009

David,
Just wanted to let you know what a beautiful website you have. I'm a home inspector and 1884 vintage homeowner in St. Louis, MO. I look at hundreds of homes every year and seeing anything resembling your work is a rare treat. The cost breakdowns and photo details are great. Haven't seen anything like this anywhere. I've done a little copper work myself and can really see what a craftsman you are.

Keep up the good work!
Mike Boyd

From: Scott Tice <scottice@teleport.c*m>
Subject: Re: 3236 SE Johnson Creek Blvd.
Date: Tue, 18 Nov 2008

David,
Check is cut and Clancy has it. Feel free to drop by anytime after 9 AM. If she goes out she'll leave it under the back doormat. Thank you very much. They look beautiful!!!

-Scott

From: mmlenio@comcast.n*t
Subject: Lenio - SE 20th
Date: Mon, 22 Sep 2008

Hi David,
We can't thank you enough for all of the work that you did on our house. We are so lucky to have found someone with your honesty, integrity, talent, artistry and eye for detail. We are very happy with our new gutters, fascia, soffits, and carport. We're enjoying watching water flow through our rain cups, and we have received many compliments from friends, neighbors, and people passing by. You really put a lot of yourself into this project, and our house is a much better place because of you. For that, we will be ever grateful.

We definitely would like you to come back and complete the additional fascia work that we discussed. What is your availability in the coming months? We would be able to send a deposit to you in early October.

Attached are a few pictures we thought you might like.

Thanks again for everything, and we look forward to working with you again.

Sincerely,
Meri and Mike Lenio

Date: Mon, 06 Oct 2008

Hi David,
Thank you once again for completing the additional work on our house. You were so kind to fit our extra project into your busy schedule. All of the points and angles that you created look great - even better than we imagined. You have added so much architectural appeal to our house - only you could have done that. We've also noticed that the view from our front porch is now more open and airy.

On a side note, the downspout reconnection was a success, as we do not have water in our basement, even after the rainy weekend.

We'll touch base with you in the coming months to start planning our deck. Good luck with all of your future projects.

Sincerely,Meri
and Mike Lenio

To see all 52 photos and read more about this project go here:
http://dmrgutters.com/cg/Lenio.htm

From: Sarah Holbrook <orque@mac.c*m>
Subject: Re: Custom Wood Working
Date: Fri, 04 Jul 2008

Hi David,

Oh, wow. Thanks for the clear photo! Overall the job looks great; it's just over a month until we can see it in person! The downspouts are beautiful. I am disappointed by the look of the stainless steel screens. They look kind of wonky and uneven and don't blend in with the rest of the house. Hopefully they are not very noticeable from the ground. If you do find a new supplied for copper ones please let me know and maybe we could do a discount on a swap? The ones on your website just look so good that I had my hopes up for the same quality look, even if they had to be stainless steel.

Date: Thu, 10 Jul 2008

I think it's wonderful that you have so much information on your site so people like me can hire you without seeing the work in person. Everything looks great! I love the look of the cover coverings on the beams. I'm surprised the gutter check hasn't arrived yet but we are at the mercy of the postal service. I'll send off the catwalk one tomorrow and we should be squared up. I can't wait to see everything in person.

Thanks again for everything,
--Sarah

To see all 42 photos and read more about this unusual project go here:
http://dmrgutters.com/cg/Holbrook.htm

From: "Burles, James" <james.burles@intel.c*m>
Subject: RE: Burles gutter work
Date: Mon, 28 Apr 2008

David,
Hey again wanted to thank you for the great job, they are functional as well as a work of art. We were sitting in the backyard yesterday just enjoying them, and they really finish off the house (even make the battered shingles on the west dormer look better). One thing I wanted to check is when you finish the screens and the other minor dormer wraps were you going to extend some of the down spouts on the dormers so they are closer to the metal on the roof?

The copper one on the west side is great, but noticed some of the other outlets are still pretty high up on the dormer, so just wanted to double check on that.

Date: Thu, 8 May 2008

David,
We just got back from vacation, and I saw the finish work and it looks great as usual!! I sent the payment just today for the remaining (from our bank), so you should get it in a few days (it’ll be an electronic check from wells Fargo.
Thanks again for all your hard work, and we will/are recommending you to others we know.
Jim and Sherry

To see all 32 photos and read more about this project go here:
http://dmrgutters.com/cg/Burles.htm

Mailed to us:

From: ellen@esmcpa.c*m
Subject: RE: Jean Stevenson's House
Date: Wed, 26 Mar 2008

Hi David,
I hadn't gotten around to letting you know how much I have been enjoying your work--the constant gutter checking and cleaning are chores I don't miss at all--Thanks! I am up for a couple of days doing some other chores and was just going around and admiring how all the gutters are working and noticed a small problem though. There seems to be a problem with the downspout from the catch basin on the west side of the house--the one that comes down from the roof and goes to the small gutter over Mom's bathroom window--the water is running down the back side of the downspout. Thanks again, and hope all is going well for you. Ellen

Date: Sat, 29 Mar 2008

Thanks, David, I knew you would take care of it. Hope the weather gives you a break pretty soon—you may need good weather to look at this as it is the section from the very top roof to the second story roof. That was amazing to see the snow so many times this week, although it cut into some of the spring break fun.

Thanks again, and take care. Ellen

To see all 59 photos and read more about this project go here:
http://dmrgutters.com/cg/Stevenson.htm

From: Kurt Zimmerman <kuzimmer@verizon.n*t>
Subject: downspouts on Dormers
Date: Thu, 07 Feb 2008

I really respect the care and craftsmanship you put into your work.

Kurt

From: "Norman Reed" <dba02@msn.c*m>
Subject: Re: Reed Home - Gutters
Date: Sun, 21 Oct 2007

David,

I am really pleased with how the gutters turned out. The weather gave them a serious workout and they handled it with aplomb. The workmanship is top-notch and it was worth waiting 5 months to get an engineered system of such quality. I like the colour scheme as well. All in all, a job well done.

Thank you,

Norman Reed

From: "Jory A. Olson" <jory@ieee.o*g>
Subject: RE: Gutter fabrication progress
Date: Sun, 30 Sep 2007

Hi David,
I mailed a check for $1058.75 to your address in Eagle Creek on Saturday. I’m guessing you’ll have it by Tuesday. Thanks for the great work!

You finished the work just in time for the rain! They are working great! In heavy rain like we got yesterday, some water shoots over the leaf screens and drips off the edge, but it mostly happens on the upper gutters where the roof pitch is lowest. At first I thought there was a leak, but it’s just “overshoot”. This morning I heard a squirrel trying to get in on the 2nd floor just above the garage. He flipped the leaf screen over and was digging at the vent screen. He gave up and left! I haven’t heard him again. Excellent!

I’m hoping you can ease my mind on one point. Is there some sort of caulk or seal under the large stainless steel screws that hold the copper ridge caps to the roof? It seems like water would eventually get through the roofing and rot out the roof sheathing. What keeps the water out?

Thanks again for the great work! All the gutters are draining correctly and doing a great job!
Jory

To see all 69 photos of this 7 part project and read more about this project go here:
http://dmrgutters.com/ag/Olson.htm

From: Tilw18s30@aol.c*m
Subject: Re: The work on your house
Date: Thu, 31 May 2007 04:02:45 EDT

Thought you'd like to know - the gutters haven't fallen down, no rain since they've been up so can't report how they handle that. They do look great, though. (And, of course, we knew the gutters would not fall off)

Date: Wed, 11 Jul 2007

Hello, David,
Guess what? When we had such a thing as rain, the gutters worked perfectly!! The rain just purred down the drains. Just thought you'd like to know. Thanks for the screens. Bill intends to put them up. He just finished painting the gutter on the porch and the trim. At the moment, it's too hot for anyone to be out there on a ladder. Hope you aren't.

Thanks again.
Bill and Thelma MacDonald

From: "Crane, Daniel" <Daniel.Crane@USPTO.G*V>
Subject: RE: Copper Leaf catcher
Date: Mon, 4 Jun 2007

Yes, indeed, I received the parts. Thanks so much. They are great!

Dan

-----Original Message-----
From: Copper-By-Design
Sent: Thursday, May 31, 2007
To: Crane, Daniel

Greetings Dan,
I wanted to double check with you that you received your parts in good order?

From: "Mark Shaff" <marks@awardmetals.c*m>
Subject: SHEET METAL SUPPLIER IN VANCOUVER
Date: Thu, 22 Feb 2007

WOW.
Our company is a supplier of sheet metal for the construction industry. We are based out of California and have been in the Northwest since 1972. We originally manufactured and sold concrete forming accessories as "Rap-I-Form", later to become Award Metals.

Our company has always been involved to some degree in the pre-fabricated-to length gutter supply business in Northern California. It has only been recently that we as a whole began to look at the STEEL "gutter-coil" business. (Guttermans). We know nothing about Aluminum, and have never had any education about its use in the gutter line.

Why am I telling you this? The president of Award Metals, Brent Taylor ( a Yale graduate) has let every division manager know about your website. He has let us all know that the best information on Aluminum vs steel can be found on "this guy's website" Damn if he isn't right. WOW

I will be reviewing all of the information on your website with my sales crew, so that they can talk intelligently in the market about gutter-coil.

Many, many Thanks
Mark Shaff

From: Gary R Wasserman <Gary.Wasserman@us.ibm.c*m>
Subject: Re: Quote for custom no-rust sheet metal fabrication
Date: Tue, 30 Jan 2007

David,

Just wanted to drop you a line to thank you for coming out and fixing the broken gutter. When we get into the new deck project I have a couple of ideas I'd like to talk to you about. At the very least we'll need to build flashing for the deck and copper might be the way to go. Also some decorative elements would be great. Not quite sure what exactly I'm thinking of yet, but I will give it thought as we get closer to the project.

Regards,

Gary Wasserman

Rational Internal Deployment Team

Senior Deployment Consultant

From: "Mary Garber" <mega-ber@sbcglobal.n*t>
Subject: I wish Bid for custom no-rust sheet metal Gutter fabrication
Date: Wed, 9 Aug 2006

I live in Indianapolis and would love to plan ahead for copper gutters. I live in a red brick ranch on the north side. Do you have experience with anyone here who shares your view on integrity and workmanship. I know there are people who would pay for you to come here but I am sure that is not an option for me unless your mother happens to live here LOL.

I am in the process of having a roof installed and asked for copper flashing to match my mailbox. I am dying to see if I can talk them into looking over your information. Take out the mortar...Ha Ha Ha....I am going to do my best to play stupid and still get it done the right way. Thank you for your efforts at sharing your knowledge and improving the industry.

Can you imagine the conversations between geeks and roofing contractors that occur because of your fabulous, informative website?

Mary Ellen Garber 317- 251-1226.

From: "Danny Bassett" <doc9@cox.n*t>
Date: Fri, 6 Jan 2006

Hi My name is Daniel Bassett and I live in Connecticut.

I was surfing the net for a source of 4'x10' copper sheets. when I came across your website. I just wanted to tell you that as a vocational schooled for 4 years and then local union #40 of the sheet metal workers international union schooled for another 4 years and then these past 17 years in Copper roofing that I am indeed impressed with your website and the craftsmanship of your products. (at the time I am writing this I had only gone through your chimney caps section, but I will go through the whole site) I am going to put your site as one of my favorites and I will steer people to your site when I can't do the work myself. You are the only site that I feel that I can do this with. I'm sure your shop is much more than my operation which consists of me in my shed with a workbench for the type of work that you are performing. I usually just do copper roofs and windows, not to many chimney caps but a few. I am a lone worker that picks up these jobs when I'm laid off from my various union shops here in Conn.

This is turning into more than I had planned, I just wanted to tell you that I thought your work was superb and I will pass on your web address to any clients I feel I can't accommodate (this may not be many but there are times when I'm working for an employer that I can't spare the time to do some of the customers needs. Keeping in mind that I am a one man operation).

I am wondering though how you got your sheet metal skills. Are you or were you in a local union? This is my guess. Because most times when I see a quality piece of sheet metal such as yours; the persons responsible are or were trained by the Sheet Metal Workers International Union.

Any ways, good work and keep it up. Its inspiring to the rest of us "hacks".

Dan Bassett

Meriden,Conn.

Reply:
That is very nice of you to say and I do appreciate you taking the time to write us. We have put a lot into our web site over the years, as you can see. It has literally taken me thousands of hours. It is a cheap way to advertise and reaches a better clientele, but it does take a rather large personal investment. Most other small companies farm out their web work, but they end up getting too frustrated trying to get the webmaster to do as they want and they loose steam and the web site never gets fully developed.

I appreciate the referrals. If you contact me with an e-mail stating how a certain person is going to contact us for some custom work, I will send you a referral fee if I happen to make the sale.

It is funny that you have thought this way about my training history. I talk about my past on a couple web pages:
http://dmr-gutters.com/pg/history.htm and http://dmr-gutters.com/fs/FSbio.htm
I was never trained in this at all. At only 18 years old I was became an auto mechanic without any training as well, and soon had the 3 local Honda dealerships sending clients to me. I was all self taught. Some people just have the gift for designing projects and thinking outside the box, where others cannot even follow written instructions. I love being creative and to solve problems.

Like you, I am only one person, and could never hope to service all the people out there who has need for this type of work, so instead of being selfish with my experience, I freely share this with the world and future generations of fabricators. I can only hope they put the care into what they do, like I have. Too many people out there just don't give a shit.

From: "Natelli, Michael" <Michael.Natelli@acs-inc.c*m>
Date: Thu, 5 Jan 2006

I will drop a check for $300 in the mail tomorrow and confirm sent. You were very patient and accommodating.

From: Jak Alof <jakalof@yahoo.c*m>
Date: Sat, 10 Dec 2005

David,
Thanks for the holiday greetings. I promised you some pictures and here are some. I am very happy with the fascia and scuppers that you made for me. Here are some pics showing the installation etc. I have had a lot of good compliments on the fascia system that you built. It really looks nice and it was very easy to install (with 3 people that is). I was amazed at the crates you put together for shipping. Those were a piece of work!

Take care and happy holidays.
John

From: "Richard Atiyeh" <RAtiyeh@aol.c*m
Subject: Gutters
Date: Thu, 20 Nov 2003

I want to thank you for coming out last night and unplugging our gutters. We are sorry that it was such a miserable night and how uncomfortable you must have been doing the work. We couldn't sleep for 2 nights because of the constant dripping noise. I hope the problem has been taken care of. You take good care of your customers and we appreciate it.

Richard Atiyeh, Portland, Oregon

From: "Richard & Mary-Alice" <ratiyeh@comcast.n*t>
Subject: Thanks For Everything
Date: Mon, 5 Dec 2005

We are so happy with the gutters you installed on our home several years ago. Your work is outstanding and you are very precise in your operation. If any of my friends or relatives need any gutter work I most certainly will recommend you.

Thank you for all your efforts in my behalf.
Richard Atiyeh

From: "Pietzold, Alfred" <APietzol@harris.c*m>
Subject: Thanks for the leaf screens
Date: Mon, 31 Oct 2005

David and Tia,
This past weekend I finally finished installing the leaf screens I purchased from you. They are definitely the best ones I've seen. Besides their nice appearance I really liked how I could shape them to fit the unusual spots. We have 45 degree inside and outside corners on some of our gutters, plus 90 degree. I was able to cut the screens for a nice "no gap" joint in the corners and mold them to fit snugly at the hip areas of the roof. I'm hoping these hold up to the snow and ice this winter. If they do then in the spring I plan on buying more to do my parents house.

Thanks for providing such a fine product!
Al Pietzold
Rochester NY (south shore of Lake Ontario)

From: "Mark Antry" <mark.antry@xmission.c*m>
Date: Fri, 30 Sep 2005

Thanks David,
I'll look over the web instructions, yes you included a bunch of rivets and cleats so that should work out GREAT. I have a chop saw with carbide blade so that will work out great. I'll review the instructions on the web before I start. I'm still so happy with my leaf screens, they are performing great. I'll let you know how I make out on the leaf catchers. Not sure where it is on the Honey-Do list, so don't know when I'll get to it.

Mark

by the way you run a very nice business. I'm glad I found it!

From: "George Carenzo" <gnosiswithinu@hotmail.c*m>
Subject: Thank you...
Date: Mon, 19 Sep 2005

Dear Mr. Rich,
You know something? I'm on the internet trying to find info on how to apply stucco on an old basement wall and how to replace two of the old basement widows but along the way, I found your web site. So I just had to tell you that your work is admirable! I thank you for providing the Chimney & Flashing Photo Page. It is very informative and the photos clearly illustrate what flashing entails. I am a great admirer of skilled workers like yourself who take great pride it their work and willing to share your knowledge with others. I have yet to show your website to my lady who needs her chimney flashed but has no idea why or how its done properly.

Anyway, thanks again for your web site

Sincerely, George Carenzo
Philadelphia, Pa.

From: "C. A." <cacichelly@hotmail.c*m>
Subject: mitering
Date: Sat, 10 Sep 2005

Dear Sir, my name is Christopher and I work as a carpenter/contractor in Winnipeg, Manitoba. I have really enjoyed your website and I think that you do beautiful work. Not wanting to waste your time with compliments (but I can if you want ) I was wondering if you could tell me how I should/could mite inside and outside corners for K style 5 inch eavestrough. I have extensive experience with fabricating aluminum shapes from flat stock to finished shape to applying (specifically window cladding and soffit/ fascia) but alas, I have never observed anyone in the process of making a seamless miter on aluminum eavestrough. You seem to be a very approachable person and this is the main reason why I am asking you and judging from your work I would be wise to take your advice. A family friend has asked me to redo their eavestrough and I do not want to look like a hack.
respectfully,
Christopher

Greetings Christopher,
Thank you for this inquiry. Yes, we should be able to help you. I am not familiar with the term 'eavestrough'. Is that the term you are using for the K-5 gutter? I am sorry I was not successful in making our web site easier and more logical for you to navigate. We would love to hear you ideas on how to make it better. You can see a detailed step-by-step process of making that sort of corner on our web site on the Kistler pages: http://dmr-gutters.com/pg/Kistler3.htm and http://dmr-gutters.com/pg/Kistler4.htm . If you feel that you need more information you can read over our Gutter Contractors Schooling at:
http://dmr-gutters.com/gm/gm1.htm

Good luck.

Date: 11 September 2005

Thank you very much for your reply. I did not see that link on your site to those pages. Eavestrough is actually the 'Canadian' term for gutter. So if you are ever a spy for the U.S. government in Canada. Don't say gutter because you will give yourself away LOL. What can I say except you saved my butt and your business ethos and craftsmanship should be emulated by everyone. Old fashioned values and old, old fashioned craftsmanship.

take care

Christopher

From: Mike Langley <gutterxprt@yahoo.c*m>
Subject: Leaf Catchers
Date: Mon, 24 Jan 2005

Greetings David,
I just received my leaf catchers today. I must tell you, They are 10 times better than I could have imagined! What a great product. I especially like the downspouts that you sent. I am pretty sure I cannot get that thick of metal from my supplier. I hope to sell plenty of those leaf catchers to my clients with underground drainage.

Thanks again, Mike.

From: Robert L Alspaw <rlapanda@sbcglobal.n*t>
Date: Mon, 25 Apr 2005

Hey David,
How are you guy's? Yes you can have pictures of the scupper work we did with your product. It turned out beautiful and the customers really love it. They are a little freaked though; they say everybody in the neighborhood keeps walking by staring at their house. I still need to take those pictures. You have motivated me to do it soon. Well got to go. Talk to you soon.

Robert - Advanced Gutter Systems, Sacramento, California

From: "Alan Rachlin" <AlanRRachlin@aol.c*m>
Subject: Eureka!
Date: Fri, 18 Jun 2004

Hi Mr. Rich,

Thank you very much for taking so much time to respond to my email. I can't believe that you wrote such a comprehensive reply. I'm sorry that I've been so slow to get back to you. I appreciate your expert advice on what to do about my drain issue. I've already yanked the strainer out and will definitely put in a Leaf-catcher in that and other problem downspouts (I need three -- can I order online?).

Date: Mon, 9 Aug 2004

Hi David,

Well, the copper funnel, downspout, and Leaf-catcher are up. I took ten times longer to do it than you would've, but at least I did it one-tenth as well as you would've. Fortunately, with the instructions in your emails and at your website, it was hard for me to mess up, though I tried my best. As you knew, the hardest part was installing the funnel, but eventually I got it in (with a flange as you suggested) and caulked everything -- twice. The copper looked beautiful, but we still went ahead and painted it white to match the other gutters and downspouts. I'm not really done because I first have to do some re-grading of the ground and then install the underground drainpipe -- which probably won't get done until late next month. (I'll email you a photo when it's totally done.) But I feel like the most important part is done -- thanks to you. Now, I'm just waiting for a deluge so I can test the system. I have no doubt that the funnel will make a huge difference -- the opening at the bottom of the built-in gutter is now 24 square inches instead of the mere 4 square inches it used to be. Thank you so much for all you've done. I truly appreciate everything: your brilliant plan, numerous emails, patience with my ignorance, meticulous instructions, turnkey package, product quality, responsiveness, and kindness. Across over 3000 miles you solved my problem and did so by guiding a total novice -- me. You're the master!

Thanks,
Alan Rachlin, Great Falls, Virginia

From: "Jim Wilson" <jimwilson3@charter.n*t>
Subject: Thank you.
Date: 19 Jun 2004

Good Morning,
I live in Manistee, Michigan and have been slowly replacing our roof. Our home was build within a year or two of 1890. When stripping the shingles I found three layers of asphalt and one of cedar shake. Although I have spent two summers working with roofing crews. I am no expert. I would like to due right by the original builders and return the roof to the original condition. The flashing has been an issue until I found your website. I found the original chimney flashing and can see how I should replace it. I just was not sure if re-flashing in the same original method is still the best way?

Thank you for confirming my thoughts in re-flashing and counter-flashing.

Sincerely,
Jim Wilson, Manistee, Minnesota

From: Gary Monzon <gdmonzon@comcast.n*t>
Subject: Re: Our gutters/screens
Date: Wed, 28 Jan 2004 10:24:16 -0800

Just wanted to say thank you for making the trip on Sunday to repair our gutters and screens. You have been honorable and conscientious with regard to warranty issues and we appreciate it.

We will keep an eye on the gutter/screens on the back side of garage as I understand that you were unable to get to them before nightfall.
Thanks again.
Debra and Gary Monzon

From: "James" <james@wcci.b*z>
Subject: Re: Gutter Work
Date: 28 Mar 2003
David - Just wanted to let you know that I am very please with how the gutters turned out. They look fantastic! THANK YOU! THANK YOU! THANK YOU!

James, Portland, Oregon

From: "Dale Yocum" <dale@yocum.c*m>
Subject: Copper Gutter Work Date: 18 Mar 2003
David,
I’m glad to see on your web site that you’ve been keeping busy! It’s nice to see that your attention to quality is paying off in more business. So far our copper gutters you installed last summer have been working great. Thanks for your help,
Dale Yocum
4343 SW Fairview , Portland, Oregon

Date: 26 Mar 2003

Thanks for all your efforts and going beyond the call of duty. I didn't really expect you to do that for free...what a nice gesture on your part! Thanks again,
Dale

From: "Bob Morgan" <Bob@6string.*s>
Subject: Your Gutter Work Date: 13 Jan 2003
David,
Susan and I appreciate the professional job you did on our gutters. If you wish to use us as a reference, please feel free to do so.

Bob Morgan, Portland, Oregon

From: "Jim Skees" <jaskees@browneng.c*m>
Subject: Very impressed by what you say on your website.
Date: Mon, 17 Jun 2002

I am a forensic engineer based in Dallas, Tx and Louisville, Ky, so we probably won’t cross paths. I do a lot of work for insurance companies on hail and wind damaged roofs. I was doing a search for performance of stapled shingles in wind (I know they don’t work very well, but I was looking for some published research), and your website was the first that came up on my Google.com search. I was very impressed by what you had to say on your website. It did not give me the answer I wanted, but it is refreshing to see that there is a roofing contractor out there that obviously cares about quality. That is a trait greatly lacking in the areas that I have worked.

Keep up the good work.
James A. Skees, PE.
Brown Engineering Dallas, Tx.